Shipping policy

At Martalvo, our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day, ensuring the highest responsiveness possible.

HOW LONG DOES DELIVERY TAKE?

The duration of delivery consists of two periods:

Processing Time:

Within 1-3 business days of placing your order, it is verified, approved, and packaged. Then, your package is prepared for shipment.

Delivery Time:

Once our shipping company has picked up the package, it will be delivered to:

UK and Europe: 8-12 business days*

*All delivery times do not include customs delays. Delays may occur during peak times like Covid, Christmas, and Black Friday.

WHAT ARE THE SHIPPING COSTS?

We offer our customers free premium shipping worldwide.

WHERE IS MY PACKAGE?

Once your package is shipped, you will receive an email with a tracking number.

You can use this number to track your order here:

https://martalvo.com/pages/order-tracking

For logistical reasons, the package may be sent in several partial shipments.

MY TRACKING NUMBER DOESN'T WORK?

It may take up to 5 business days for the package update. We ask for your patience. If the tracking number shows no information, please contact us!